SUMMARY:

The 3M Healthcare Division tasked my team to research and design a connected ecosystem of healthcare products and technologies to enable aging adults to live independently in their own homes, despite deteriorating health, cognitive ability, and physical capabilities. After conducting a research deep dive we designed a multi-touchpoint smart home system to allow caretakers of the elderly to assist them as they age in place. The project concluded with the team presenting our solution to stakeholders at 3M. 

SUMMARY:

The 3M Healthcare Division tasked my team to research and design a connected ecosystem of healthcare products and technologies to enable aging adults to live independently in their own homes, despite deteriorating health, cognitive ability, and physical capabilities. After conducting a research deep dive we designed a multi-touchpoint smart home system to allow caretakers of the elderly to assist them as they age in place. The project concluded with the team presenting our solution to stakeholders at 3M.

SUMMARY:

The 3M Healthcare Division tasked my team to research and design a connected ecosystem of healthcare products and technologies to enable aging adults to live independently in their own homes, despite deteriorating health, cognitive ability, and physical capabilities. After conducting a research deep dive we designed a multi-touchpoint smart home system to allow caretakers of the elderly to assist them as they age in place. The project concluded with the team presenting our solution to stakeholders at 3M. 

SUMMARY:

The 3M Healthcare Division tasked my team to research and design a connected ecosystem of healthcare products and technologies to enable aging adults to live independently in their own homes, despite deteriorating health, cognitive ability, and physical capabilities. After conducting a research deep dive we designed a multi-touchpoint smart home system to allow caretakers of the elderly to assist them as they age in place. The project concluded with the team presenting our solution to stakeholders at 3M. 

SUMMARY:

The 3M Healthcare Division tasked my team to research and design a connected ecosystem of healthcare products and technologies to enable aging adults to live independently in their own homes, despite deteriorating health, cognitive ability, and physical capabilities. After conducting a research deep dive we designed a multi-touchpoint smart home system to allow caretakers of the elderly to assist them as they age in place. The project concluded with the team presenting our solution to stakeholders at 3M. 

DEEP DIVE:

Due to time constraints, we used a divide and conquer research strategy with each team member taking on a different focus in healthcare and technology trends, related to aging adults. We then reconvened to analyze which findings would drive our project going forward.

DEEP DIVE:

Due to time constraints, we used a divide and conquer research strategy with each team member taking on a different focus in healthcare and technology trends, related to aging adults. We then reconvened to analyze which findings would drive our project going forward.

DEEP DIVE:

Due to time constraints, we used a divide and conquer research strategy with each team member taking on a different focus in healthcare and technology trends, related to aging adults. We then reconvened to analyze which findings would drive our project going forward.

DEEP DIVE:

Due to time constraints, we used a divide and conquer research strategy with each team member taking on a different focus in healthcare and technology trends, related to aging adults. We then reconvened to analyze which findings would drive our project going forward.

DEEP DIVE:

Due to time constraints, we used a divide and conquer research strategy with each team member taking on a different focus in healthcare and technology trends, related to aging adults. We then reconvened to analyze which findings would drive our project going forward.

KEY FINDINGS:

KEY FINDINGS:

KEY FINDINGS:

KEY FINDINGS:

KEY FINDINGS:

89% of seniors desire to “age in place” at home, but 53% are concerned about their ability to do so

89% of seniors desire to “age in place” at home, but 53% are concerned about their ability to do so

89% of seniors desire to “age in place” at home, but 53% are concerned about their ability to do so

89% of seniors desire to “age in place” at home, but 53% are concerned about their ability to do so

89% of seniors desire to “age in place” at home, but 53% are concerned about their ability to do so

26% of seniors said their greatest fear was losing their independence

26% of seniors said their greatest fear was losing their independence

26% of seniors said their greatest fear was losing their independence

26% of seniors said their greatest fear was losing their independence

26% of seniors said their greatest fear was losing their independence

13% of seniors feared moving into a nursing home more than anything else

13% of seniors fear moving into a nursing home more than anything else

13% of seniors feared moving into a nursing home more than anything else

13% of seniors feared moving into a nursing home more than anything else

13% of seniors feared moving into a nursing home more than anything else

In addition, our research uncovered that often the catalyst for an aging adult entering a nursing home is when the time and energy needed for the caregiver family member to assist them in living at home becomes overwhelming. To this end, more aging adults are becoming comfortable with the idea of utilizing technological tools to assist them in staying in their home longer. 

In addition, our research uncovered that often the catalyst for an aging adult entering a nursing home is when the time and energy needed for the caregiver family member to assist them in living at home becomes overwhelming. To this end, more aging adults are becoming comfortable with the idea of utilizing technological tools to assist them in staying in their home longer. 

In addition, our research uncovered that often the catalyst for an aging adult entering a nursing home is when the time and energy needed for the caregiver family member to assist them in living at home becomes overwhelming. To this end, more aging adults are becoming comfortable with the idea of utilizing technological tools to assist them in staying in their home longer. 

In addition, our research uncovered that often the catalyst for an aging adult entering a nursing home is when the time and energy needed for the caregiver family member to assist them in living at home becomes overwhelming. To this end, more aging adults are becoming comfortable with the idea of utilizing technological tools to assist them in staying in their home longer. 

In addition, our research uncovered that often the catalyst for an aging adult entering a nursing home is when the time and energy needed for the caregiver family member to assist them in living at home becomes overwhelming. To this end, more aging adults are becoming comfortable with the idea of utilizing technological tools to assist them in staying in their home longer. 

65% of aging adults are open to using new technologies to enable independence, such as home care systems and home care software

65% of aging adults are open to using new technologies to enable independence, such as home care systems and home care software

65% of aging adults are open to using new technologies to enable independence, such as home care systems and home care software

65% of aging adults are open to using new technologies to enable independence, such as home care systems and home care software

65% of aging adults are open to using new technologies to enable independence, such as home care systems and home care software

This made it clear that there is a broad market for companies who create technological tools to reduce the burden on family caregivers as they assist aging family members striving to live in their homes as long as possible.

This made it clear that there is a broad market for companies who create technological tools to reduce the burden on family caregivers as they assist aging family members striving to live in their homes as long as possible.

This made it clear that there is a broad market for companies who create technological tools to reduce the burden on family caregivers as they assist aging family members striving to live in their homes as long as possible.

This made it clear that there is a broad market for companies who create technological tools to reduce the burden on family caregivers as they assist aging family members striving to live in their homes as long as possible.

This made it clear that there is a broad market for companies who create technological tools to reduce the burden on family caregivers as they assist aging family members striving to live in their homes as long as possible.

USER GOAL:

To assist the caregiver of a 66 to 88 year-old, aging at home with the beginnings of cognitive decline, by enhancing their monitoring and communication capabilities in order to make them feel more reassured and engaged with their aging family member.

USER GOAL:

To assist the caregiver of a 66 to 88 year-old, aging at home with the beginnings of cognitive decline, by enhancing their monitoring and communication capabilities in order to make them feel more reassured and engaged with their aging family member.

USER GOAL:

To assist the caregiver of a 66 to 88 year-old, aging at home with the beginnings of cognitive decline, by enhancing their monitoring and communication capabilities in order to make them feel more reassured and engaged with their aging family member.

USER GOAL:

To assist the caregiver of a 66 to 88 year-old, aging at home with the beginnings of cognitive decline, by enhancing their monitoring and communication capabilities in order to make them feel more reassured and engaged with their aging family member.

USER GOAL:

To assist the caregiver of a 66 to 88 year-old, aging at home with the beginnings of cognitive decline, by enhancing their monitoring and communication capabilities in order to make them feel more reassured and engaged with their aging family member. 

A CONNECTED ECOSYSTEM:

Taking advantage of 3M's position as an industry leader in sensor technology, we decided on a multi-touchpoint home automation system that assists the caretakers of seniors "aging in place."

The two main interfaces for this system would be a mobile app for the caretaker, and a "smart picture frame" for the senior, who our research showed can have trouble using devices with smaller screens due to diminishing physical capabilities. 

A CONNECTED ECOSYSTEM:

Taking advantage of 3M's position as an industry leader in sensor technology, we decided on a multi-touchpoint home automation system that assists the caretakers of seniors "aging in place."

The two main interfaces for this system would be a mobile app for the caretaker, and a "smart picture frame" for the senior, who our research showed can have trouble using devices with smaller screens due to diminishing physical capabilities. 

A CONNECTED ECOSYSTEM:

Taking advantage of 3M's position as an industry leader in sensor technology, we decided on a multi-touchpoint home automation system that assists the caretakers of seniors "aging in place."

The two main interfaces for this system would be a mobile app for the caretaker, and a "smart picture frame" for the senior, who our research showed can have trouble using devices with smaller screens due to diminishing physical capabilities. 

A CONNECTED ECOSYSTEM:

Taking advantage of 3M's position as an industry leader in sensor technology, we decided on a multi-touchpoint home automation system that assists the caretakers of seniors "aging in place."

The two main interfaces for this system would be a mobile app for the caretaker, and a "smart picture frame" for the senior, who our research showed can have trouble using devices with smaller screens due to diminishing physical capabilities. 

A CONNECTED ECOSYSTEM:

Taking advantage of 3M's position as an industry leader in sensor technology, we decided on a multi-touchpoint home automation system that assists the caretakers of seniors "aging in place."

The two main interfaces for this system would be a mobile app for the caretaker, and a "smart picture frame" for the senior, who our research showed can have trouble using devices with smaller screens due to diminishing physical capabilities.  

MAIN INTERFACES:

MAIN INTERFACES:

MAIN INTERFACES:

MAIN INTERFACES:

MAIN INTERFACES:

A mobile app for the caretaker to receive updates and alerts about their senior family member's activity. These are triggered by set parameters or emergency events, like a fall.

A mobile app for the caretaker to receive updates and alerts about their senior family member's activity. These are triggered by set parameters or emergency events, like a fall.

A mobile app for the caretaker to receive updates and alerts about their senior family member's activity. These are triggered by set parameters or emergency events, like a fall.

A mobile app for the caretaker to receive updates and alerts about their senior family member's activity. These are triggered by set parameters or emergency events, like a fall.

A mobile app for the caretaker to receive updates and alerts about their senior family member's activity. These are triggered by set parameters or emergency events, like a fall.

A "smart picture frame" tablet device for the aging senior to get reminders about things they should do as well as keep them in touch with their family members and doctor.

A "smart picture frame" tablet device for the aging senior to get reminders about things they should do as well as keep them in touch with their family members and doctor.

A "smart picture frame" tablet device for the aging senior to get reminders about things they should do as well as keep them in touch with their family members and doctor.

A "smart picture frame" tablet device for the aging senior to get reminders about things they should do as well as keep them in touch with their family members and doctor.

A "smart picture frame" tablet device for the aging senior to get reminders about things they should do as well as keep them in touch with their family members and doctor.

These interfaces are complemented by a network of supplemental devices, each to be designed by a different member of our design team.

 These interfaces are complemented by a network of supplemental devices, each to be designed by a different member of our design team.

These interfaces are complemented by a network of supplemental devices, each to be designed by a different member of our design team.

 These interfaces are complemented by a network of supplemental devices, each to be designed by a different member of our design team.

These interfaces are complemented by a network of supplemental devices, each to be designed by a different member of our design team.

SUPPLEMENTAL DEVICES:

SUPPLEMENTAL DEVICES:

SUPPLEMENTAL DEVICES:

SUPPLEMENTAL DEVICES:

SUPPLEMENTAL DEVICES:

A wearable bracelet used to track the senior's location and provide haptic feedback. It also has an accelerometer to track falls and enables them to call for help.

A wearable bracelet used to track the senior's location and provide haptic feedback. It also has an accelerometer to track falls and enables them to call for help.

A wearable bracelet used to track the senior's location and provide haptic feedback. It also has an accelerometer to track falls and enables them to call for help.

A wearable bracelet used to track the senior's location and provide haptic feedback. It also has an accelerometer to track falls and enables them to call for help.

A wearable bracelet used to track the senior's location and provide haptic feedback. It also has an accelerometer to track falls and enables them to call for help.

A smart fridge that tracks eating and drinking behavior of the senior and provides reminders and sends alerts when needed (This design was my responsibility)

A smart fridge that tracks eating and drinking behavior of the senior and provides reminders and sends alerts when needed (This design was my responsibility)

A smart fridge that tracks eating and drinking behavior of the senior and provides reminders and sends alerts when needed (This design was my responsibility)

A smart fridge that tracks eating and drinking behavior of the senior and provides reminders and sends alerts when needed (This design was my responsibility)

A smart fridge that tracks eating and drinking behavior of the senior and provides reminders and sends alerts when needed (This design was my responsibility)

The lock system allows the senior to see who is at the door and unlock it with the smart picture. For designated individuals, it will open automatically. It also logs the senior coming and going. 

The lock system allows the senior to see who is at the door and unlock it with the smart picture. For designated individuals, it will open automatically. It also logs the senior coming and going. 

The lock system allows the senior to see who is at the door and unlock it with the smart picture. For designated individuals, it will open automatically. It also logs the senior coming and going. 

The lock system allows the senior to see who is at the door and unlock it with the smart picture. For designated individuals, it will open automatically. It also logs the senior coming and going. 

The lock system allows the senior to see who is at the door and unlock it with the smart picture. For designated individuals, it will open automatically. It also logs the senior coming and going. 

A smart cushion that tracks the aging individual's sedentary habits and uses haptic feedback to provide prompts for physical activity

A smart cushion that tracks the aging individual's sedentary habits and uses haptic feedback to provide prompts for physical activity

A smart cushion that tracks the aging individual's sedentary habits and uses haptic feedback to provide prompts for physical activity

A smart cushion that tracks the aging individual's sedentary habits and uses haptic feedback to provide prompts for physical activity

A smart cushion that tracks the aging individual's sedentary habits and uses haptic feedback to provide prompts for physical activity

SKETCHES:

In order to maintain the ability for anyone to convert their refrigerator into a "smart fridge," I opted for a straight forward approach of a sensor on the door, a sensor on the water dispenser and an inexpensive camera on the back wall.

These would be enough to track when the fridge is opened, when and how much water is dispensed and allow the ability to view the contents of the fridge remotely by taking a picture just before each door close. 

SKETCHES:

In order to maintain the ability for anyone to convert their refrigerator into a "smart fridge," I opted for a straight forward approach of a sensor on the door, a sensor on the water dispenser and an inexpensive camera on the back wall.

These would be enough to track when the fridge is opened, when and how much water is dispensed and allow the ability to view the contents of the fridge remotely by taking a picture just before each door close. 

SKETCHES:

In order to maintain the ability for anyone to convert their refrigerator into a "smart fridge," I opted for a straight forward approach of a sensor on the door, a sensor on the water dispenser and an inexpensive camera on the back wall.

These would be enough to track when the fridge is opened, when and how much water is dispensed and allow the ability to view the contents of the fridge remotely by taking a picture just before each door close. 

SKETCHES:

In order to maintain the ability for anyone to convert their refrigerator into a "smart fridge," I opted for a straight forward approach of a sensor on the door, a sensor on the water dispenser and an inexpensive camera on the back wall.

These would be enough to track when the fridge is opened, when and how much water is dispensed and allow the ability to view the contents of the fridge remotely by taking a picture just before each door close. 

SKETCHES:

In order to maintain the ability for anyone to convert their refrigerator into a "smart fridge," I opted for a straight forward approach of a sensor on the door, a sensor on the water dispenser and an inexpensive camera on the back wall.

These would be enough to track when the fridge is opened, when and how much water is dispensed and allow the ability to view the contents of the fridge remotely by taking a picture just before each door close. 

WIREFRAMES:

As I created digital versions of the sketches I continued to explore and the details of how the smart fridge system would operate and the settings options available for the caretaker and the aging adult.

For example, the ability to set the time period of how long, during waking hours, the system would go before sending a reminder to the senior that they were overdue to eat or hydrate themselves. If unheeded, these notifications would be followed up by alerts to the caregiver's phone.

WIREFRAMES:

As I created digital versions of the sketches I continued to explore and the details of how the smart fridge system would operate and the settings options available for the caretaker and the aging adult.

For example, the ability to set the time period of how long, during waking hours, the system would go before sending a reminder to the senior that they were overdue to eat or hydrate themselves. If unheeded, these notifications would be followed up by alerts to the caregiver's phone.

WIREFRAMES:

As I created digital versions of the sketches I continued to explore and the details of how the smart fridge system would operate and the settings options available for the caretaker and the aging adult.

For example, the ability to set the time period of how long, during waking hours, the system would go before sending a reminder to the senior that they were overdue to eat or hydrate themselves. If unheeded, these notifications would be followed up by alerts to the caregiver's phone.

WIREFRAMES:

As I created digital versions of the sketches I continued to explore and the details of how the smart fridge system would operate and the settings options available for the caretaker and the aging adult.

For example, the ability to set the time period of how long, during waking hours, the system would go before sending a reminder to the senior that they were overdue to eat or hydrate themselves. If unheeded, these notifications would be followed up by alerts to the caregiver's phone.

WIREFRAMES:

As I created digital versions of the sketches I continued to explore and the details of how the smart fridge system would operate and the settings options available for the caretaker and the aging adult.

For example, the ability to set the time period of how long, during waking hours, the system would go before sending a reminder to the senior that they were overdue to eat or hydrate themselves. If unheeded, these notifications would be followed up by alerts to the caregiver's phone.

PROTOTYPE:

Once the application screens had been finalized, I created a set of high fidelity wireframes with annotations describing the features. These prototypes depict how various interactions and settings would look for both the seniors using their smart picture frame as well as for the caregivers on the mobile app.

PROTOTYPE:

Once the application screens had been finalized, I created a set of high fidelity wireframes with annotations describing the features. These prototypes depict how various interactions and settings would look for both the seniors using their smart picture frame as well as for the caregivers on the mobile app.

PROTOTYPE:

Once the application screens had been finalized, I created a set of high fidelity wireframes with annotations describing the features. These prototypes depict how various interactions and settings would look for both the seniors using their smart picture frame as well as for the caregivers on the mobile app.

PROTOTYPE:

Once the application screens had been finalized, I created a set of high fidelity wireframes with annotations describing the features. These prototypes depict how various interactions and settings would look for both the seniors using their smart picture frame as well as for the caregivers on the mobile app.

PROTOTYPE:

Once the application screens had been finalized, I created a set of high fidelity wireframes with annotations describing the features. These prototypes depict how various interactions and settings would look for both the seniors using their smart picture frame as well as for the caregivers on the mobile app.

DEVICES WORKING TOGETHER:

Once each team member had designed their device, we brainstormed the various ways they could communicate with each other to provide holistic solutions for the caretaker and aging senior.

With the smart care bracelet informing the system of the senior's location within the house and the various means through which the devices could signal the individual, there was a wide variety of helpful interactions.

DEVICES WORKING TOGETHER:

Once each team member had designed their device, we brainstormed the various ways they could communicate with each other to provide holistic solutions for the caretaker and aging senior.

With the smart care bracelet informing the system of the senior's location within the house and the various means through which the devices could signal the individual, there was a wide variety of helpful interactions.

DEVICES WORKING TOGETHER:

Once each team member had designed their device, we brainstormed the various ways they could communicate with each other to provide holistic solutions for the caretaker and aging senior.

With the smart care bracelet informing the system of the senior's location within the house and the various means through which the devices could signal the individual, there was a wide variety of helpful interactions.

DEVICES WORKING TOGETHER:

Once each team member had designed their device, we brainstormed the various ways they could communicate with each other to provide holistic solutions for the caretaker and aging senior.

With the smart care bracelet informing the system of the senior's location within the house and the various means through which the devices could signal the individual, there was a wide variety of helpful interactions.

DEVICES WORKING TOGETHER:

Once each team member had designed their device, we brainstormed the various ways they could communicate with each other to provide holistic solutions for the caretaker and aging senior.

With the smart care bracelet informing the system of the senior's location within the house and the various means through which the devices could signal the individual, there was a wide variety of helpful interactions. 

A DAY IN THE LIFE:

In order to provide some specific examples, we created a journey map depicting a morning and afternoon in the life of the senior and caretaker as they go through their routine.

It details the human interactions, goals, and technical touchpoints involved in each task.

A DAY IN THE LIFE:

In order to provide some specific examples, we created a journey map depicting a morning and afternoon in the life of the senior and caretaker as they go through their routine.

It details the human interactions, goals, and technical touchpoints involved in each task.

A DAY IN THE LIFE:

In order to provide some specific examples, we created a journey map depicting a morning and afternoon in the life of the senior and caretaker as they go through their routine.

It details the human interactions, goals, and technical touchpoints involved in each task.

A DAY IN THE LIFE:

In order to provide some specific examples, we created a journey map depicting a morning and afternoon in the life of the senior and caretaker as they go through their routine.

It details the human interactions, goals, and technical touchpoints involved in each task.

A DAY IN THE LIFE:

In order to provide some specific examples, we created a journey map depicting a morning and afternoon in the life of the senior and caretaker as they go through their routine.

It details the human interactions, goals, and technical touchpoints involved in each task.

PRODUCT ROADMAP:

In order to help the client understand specific strategies and recommendations that would aid in a successful product launch, I created a phased product roadmap detailing what steps would be most effective in rolling out the Age-In-Place Home Healthcare system over the next 3 years.

PRODUCT ROADMAP:

In order to help the client understand specific strategies and recommendations that would aid in a successful product launch, I created a phased product roadmap detailing what steps would be most effective in rolling out the Age-In-Place Home Healthcare system over the next 3 years.

PRODUCT ROADMAP:

In order to help the client understand specific strategies and recommendations that would aid in a successful product launch, I created a phased product roadmap detailing what steps would be most effective in rolling out the Age-In-Place Home Healthcare system over the next 3 years.

PRODUCT ROADMAP:

In order to help the client understand specific strategies and recommendations that would aid in a successful product launch, I created a phased product roadmap detailing what steps would be most effective in rolling out the Age-In-Place Home Healthcare system over the next 3 years.

PRODUCT ROADMAP:

In order to help the client understand specific strategies and recommendations that would aid in a successful product launch, I created a phased product roadmap detailing what steps would be most effective in rolling out the Age-In-Place Home Healthcare system over the next 3 years.